Ms. April O. Fortuno, CFE
National Business Unit Manager
Max's Group Inc. (Pancake House/Dencio's/Teriyaki Boy/Sizzlin' Steak/Maple
Ms. April O. Fortuno, CFE is currently the Director of Operations handling not just Pancake House, but also Yellow Cab, Teriyaki Boy, Sizzlin' Steak and Dencio's. She joined Pancake House Group in 2004 as an Area Manager for its flagship brand--Pancake House, bringing with her 10 years of experience from different restaurants.
As the group expanded through acquisitions, she later became the Operations Manager for Le Coeur de France which was acquired in 2008. In 2014, the Pancake House Group was acquired by Max's Group of companies and later became Max's Group, Inc. With MGI, Ms. Fortuno's career flourished from Senior Operations Manager handling several company-owned and franchised Pancake House stores to National Business Unit Manager leading the Pancake House Operations group.
She is a graduate of Bachelor of Science in Nutrition from the University of the Philippines.
Franchisor Track (For Established/Matured Franchisors): “Managing Effectively Your Multi-Unit Franchisees”